Policies
Refund policy
Refund eligibility, timing and exclusions are being finalised and will be published here before orders open.
Eligibility
which orders qualify for a refund to be defined.
Processing time
time from approval to funds returned to be defined.
Partial refunds
conditions for partial refunds to be defined.
Exclusions
non-refundable cases (e.g. personalised items) to be defined.